Where your portrait is saved, and how you can lose it
There is no account holding your portrait. The policy says it sits in your browser’s own storage, which also means clearing that storage removes it.
Portraitor’s policy says your portrait history is held in your browser’s own storage rather than on its servers, and that it is removed when you clear your browsing data for the site. There is no account to log back into and recover it from.
The usual arrangement is that a service keeps your results and you sign in to see them. Portraitor does not, and the consequence runs in both directions.
The privacy policy states the arrangement precisely enough to plan around, which is the point of reading it before you buy rather than after.
Your portrait history sits in your browser’s own storage
Section 6 of the policy says portrait history is held in the browser’s own storage rather than in a cookie, and is not transmitted. The retention table in section 7 says the same thing from the other end: portraits held in your browser are kept until you clear them, stored on your device and under your control.
Nothing in either statement describes a server copy, and section 9 says no administrative function can read a conversation or a portrait. The home page puts the same fact in four words at the top of the page: permanently deleted when browser cleared. Where other tools in this category hold a copy on a server, getting rid of it is a different exercise, set out in how to delete your data from a chat analyser.
Four other things the Service leaves on your device
The policy lists them for completeness, and they are worth knowing because they go when the portraits go. An identifier that distinguishes this browser’s saved conversations from another browser’s. A snapshot of the placeholder list, which lets an interrupted portrait resume after a refresh. A short record of a subscription purchase in progress. And a cached copy of the privacy filtering model, so it is downloaded once rather than on every visit.
The policy says none of these is transmitted, and that all of them are removed when you clear your browsing data for the site.
Two of those four are quietly useful rather than administrative. The placeholder snapshot is what allows a portrait interrupted by a refresh to carry on, and the cached filter is what stops the masking model being downloaded again every time you visit. Both exist because the work happens on your side, and both disappear for the same reason the portraits do.
Clearing your browsing data for this site removes all of it
That is the trade stated plainly. The reason nobody at the company can read your portrait is the same reason nobody at the company can give it back to you. There is no copy on their side to restore from.
It also means a portrait made on a phone is not waiting on a laptop, and that a browser in private mode keeps nothing once the window closes. None of this is a fault; it is what storing results on the reader’s own device amounts to in practice.
The backups do not rescue it either, and the policy says so rather than leaving it vague. It records that the hosting provider copies the database roughly daily and keeps each copy for about a month, and then states what is in those copies: the same records as the live database and nothing more, with no conversation text and no portrait ever in them. A backup of a database that never held your portrait does not hold your portrait.
There is one moment where the browser matters more than usual. The home page tells you to keep the tab open while a portrait is being produced, and says that closing the browser will stop the process. The work is happening partly where you are, so leaving is not a neutral act until the result exists.
There is no account to log back into
The policy says the Service operates no user accounts and retains no email address. Access to a monthly allowance runs on a Pass, which the policy describes as an anonymous code containing nothing identifying, retained so the allowance can be operated and a cancelled Pass reinstated.
So the recovery route that most services rely on does not exist here. How the Pass works covers what the code does and does not carry, and what a portrait costs covers what a Pass buys.
The copy that does not depend on a browser
There is one. The policy’s register of third parties says the hosting provider sends your portrait by email, and the retention table records whether a receipt email was accepted and when, held with no address. So a portrait that arrived by email is a copy living somewhere other than the browser that made it.
That is the whole of it. The policy does not describe any other export, any sync between devices, or any restore. Anyone who wants a durable copy should assume the browser is not it, and anyone who wants nothing to persist should know that clearing the site’s data is sufficient and that an abandoned upload expires on its own besides.
Both halves of that are published on the Portraitor privacy page, which is the only reason this page can state them.
Where those copies sit is a separate question from who holds them. The ownership clause in the terms, and what it gives you and what it keeps back, is the subject of who owns a chat analysis.
What the report itself contains, section by section, is set out in what is in a chat analysis report.
Frequently asked questions
Frequently asked questions
Can Portraitor send me a portrait I lost?
No. The policy says portraits are stored on your own device and are not accessible to the company, and that no administrative function can read a portrait. There is no server copy to resend.
Will my portrait appear on another device?
No. It is held in the storage of the browser that produced it, and the policy says it is not transmitted. A different browser or a different device starts empty.
What happens if I clear my cookies and site data?
The portrait history goes, along with the four other items the policy lists as kept on your device. The policy states that all of them are removed when you clear your browsing data for the site.
Is there any copy outside my browser at all?
Only one the policy describes: a portrait sent to you by email. The register of third parties names the hosting provider as the party that sends it.
Nobody can hand your portrait back to you, and that is the same fact as nobody being able to read it. Keep the email if you want it to outlive the browser.
Your portrait stays on your device
Portraitor keeps no account and no server copy. The policy says portrait history lives in your browser's own storage and goes when you clear it.
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