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Reads from the blog

Practical posts for spotting patterns and choosing a next step.

An illustrated card on a dark purple background reading can you get a refund on a chat analysis, with a document frame and a curved arrow returning a coin shape to its left.

October 29, 2026 · Understanding yourself

Can you get a refund on a chat analysis portrait?

An illustrated card on a dark purple background reading does a chat analysis subscription renew, with a circular arrow beside a row of ten small tokens of which three are faded out.

October 28, 2026 · Understanding yourself

Does a chat analysis subscription renew automatically?

An illustrated card on a dark purple background reading does a chat analyser use cookies, with three stacked document frames beside it representing three cookies of different durations.

October 28, 2026 · Understanding yourself

Does a chat analyser use cookies, and which ones?

A dark illustrated card reading Grounding in communication, with two vector chat bubbles, a row of dots and dotted flow lines between them.

October 28, 2026 · Understanding yourself

Grounding in communication, and what a chat keeps

A dark illustrated card reading How to delete your data from a chat analyser, with a vector archive box, a seven years tag and a no name tag joined by dotted lines.

October 27, 2026 · Understanding yourself

How to delete your data from a chat analyser

An illustrated card headed what is a speech act, showing a chat bubble of written lines with an arrow leaving it towards a second bubble drawn as a dashed outline holding three dots, so the reply half of the exchange is visibly missing.

October 27, 2026 · Understanding yourself

What is a speech act, and why text misfires

An illustrated card headed do emoji mean the same thing, showing two chat bubbles facing each other, one holding a round face drawn with a smile in violet and the other holding a round face drawn with a downturned mouth in pale grey.

October 27, 2026 · Understanding yourself

Do emoji mean the same thing to the other person?

An illustrated card on a dark background showing a column of feed posts on one side and a pair of chat bubbles on the other, with a dotted arrow that stops short between them, under the headline Does a mood spread through a chat.

October 26, 2026 · Understanding yourself

Does a mood spread through a chat? What the study showed

An illustrated card on a dark background showing two rows of chat bubbles separated by a narrow measured gap and then by a wide one, with a dotted timeline beneath, under the headline Reply speed and taking turns.

October 26, 2026 · Understanding yourself

Reply speed: what ten languages say about taking turns

An illustrated card on a dark background showing a chat bubble crossing a dotted line marked as a border while its name tags stay behind on the near side, under the headline Is my chat sent to the United States.

October 26, 2026 · Understanding yourself

Is my chat sent to the United States? The policy answer